Survival in an industry that has recently mandated the use of Electronic Visit Verification™ (EVV™) for Home Care

What does the Home Care EVV mandate mean? As a home care agency that currently bills or plans to bill Medicaid for personal care or home health services, you might ask yourself, what does that mean? That seems to be a common question as providers are learning that a new law has been put in place under the 21st Century Cures Act that requires all Medicaid providers to use EVV for Personal and Home Health Care services. EVV for Personal Care Services must be in place by January 1, 2019 and for Home Health Care Services, it must be in place by January 1, 2023.

So, what is EVV? It’s a way to track and monitor visits and services in a patient’s home, in real-time.

How does EVV work in a home care agency?  Through the use of automated technologies, such as landline telephones, GPS enabled devices, or fixed verification devices, caregivers are easily able to clock in and out of their visits without having to fill out paper timesheets.

So now that you know what it is, and how it works, why do you have to use EVV? This mandate has been put in place to help the home care industry become more efficient and transparent by integrating payers and providers. As you may know, managing patients with multiple payers continues to be a challenge for home care agencies. So think of this new mandate as a way to help enhance an agency’s operations and ultimately save costs.

How can my agency benefit from EVV? Without the use of an electronic system to help confirm, post, and bill immediately for services, you may see a higher denial rate in payments. An electronic system helps to eliminate the need to track down timesheets, verify the actual visit time to the scheduled time, and ultimately reduces the chance of errors on billing and payroll processing.

What can I do to prepare my agency? Embrace the change, think of this as great way to reorganize and revamp your operational processes. Do some research on EVV, learn how other agencies and other states are using it, be proactive and don’t wait until the last minute.

If you’re interested in learning more about our leading EVV solutions, click here to contact Sandata to speak with a representative. Our team has over 22 years of EVV experience, both on the payer and provider side. To join our email list for upcoming educational webinars, events, and blogs relating to the home care industry, click here.

Written by: Michelle Spinelli is the Sales Coordinator at Sandata Technologies, LLC