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Sandata System Status Page
System Status Updates
Alternate EVV Providers and Alternate EVV Vendors: All Sandata systems are operating normally.
Sandata FUSE: All Sandata systems are operating normally.
Sandata Agency Management Customers: All Sandata systems are operating normally.
Sandata Agency Management Customers with SPoC (clinical integration): All Sandata systems are operating normally.
EVV State Payer Customers: All Sandata systems are operating normally.
EVV State Payer Customers with Scheduling and Billing: All Sandata systems are operating normally.
I/DD Customers: All Sandata systems are operating normally.
Sandata Mobile Connect (SMC): Sandata has confirmed that SMC is operational, and customers are able to login to SMC with Android Phones and/or with iPhones with iOS 16.4 version or above.
- For customers who use iPhones: We have confirmed with developers at Apple that due to technical dependencies on Apple, SMC is only compatible with Apple’s software version iOS 16.4 and above.We recommend that you ensure that your device is updated to iOS 17.
- To resolve this issue, please ensure your IOS is updated to the most recent version. This can be done by going to Settings>General>Software Update and Install the latest version.
- Please note for older iPhones under iPhone 8, you will not be able to update your iOS to these minimum requirements due to Apple hardware limitations.
Telephony Visit Verification (TVV): All Sandata systems are operating normally.
BI Application: All Sandata systems are operating normally.
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