Running a home care agency is not an easy task…especially when it comes to managing your caregivers’ schedules, constant changing availability, short notice call-outs, and trying to minimize overtime pay. Historically, finding available (not to mention compatible) caregivers to fill a shift is extremely time consuming. The cycle seems never-ending: call caregiver after caregiver, leave… Read more »
Mobile Verification- a game changer for capturing home care visit data
Let’s face it; landlines are becoming a thing of the past. According to a study conducted by The National Center for Health Statistics in 2017, more than one-half of American homes (52.5%) were living in wireless-only households. In 2019, that number has increased and is expected to continue increasing. There are 2.71 billion smartphone users… Read more »
2019 Strategies – How Will You Maximize Your Agency Performance?
How to Maximize Your Agency Performance Can you believe that we’ve pushed the clocks back and we’re almost half-way through the fourth quarter? The year will be over before we know it! By now most organizations are racing to complete execution of their 2018 strategies, and hopefully realize the successes they had planned for the… Read more »
Guidance for Self-Directed Care Programs
You may ask yourself, what is the difference between Self-Directed Care and Consumer Directed Care? They are the same, just sometimes referred to as different names depending on the state. This type of service model is an alternative to traditional agency based service model, where the consumer or participant is given the authority to make… Read more »
Improve employee productivity and retention with the use of technology
Improve employee productivity and retention with the use of technology Employees are your most valuable asset, wouldn’t you agree? Without their hard work, dedication, and commitment to your clients, it would be pretty difficult to run a successful business. For provider agencies, both the office and field staff play a crucial role in ensuring patients… Read more »
Multiple Verification Methods and Technologies Help Ensure EVV Compliance
EVV Methods to ensure compliance It’s no secret that Electronic Visit Verification (EVV) software offers home care agencies a powerful set of controls and numerous other benefits. It’s also known – and all too often learned the hard way – that these benefits don’t get fully or even adequately realized if field staff have trouble… Read more »
Solve EVV Uncertainty with Planning, Research and Analysis
Solve EVV Uncertainty with Planning, Research and Analysis The Electronic Visit Verification™ Mandate – as outlined in the 21st Century Cures Act – has created a great deal of concern and more than a little uncertainty for many within the home healthcare industry. All states that bill Medicaid for personal care services will be required… Read more »
Survival in an industry that has recently mandated the use of Electronic Visit Verification™ (EVV™) for Home Care
What does the Home Care EVV mandate mean? As a home care agency that currently bills or plans to bill Medicaid for personal care or home health services, you might ask yourself, what does that mean? That seems to be a common question as providers are learning that a new law has been put in… Read more »
Keeping up with new home care regulations
With over 12,600 home care agencies servicing more than 5 million Medicare and Medicaid beneficiaries nationwide, it is important that there’s visibility into the services provided to ensure plan of care compliance. (source1) The 21st Century Cures Act, signed into law December 13, 2016, requires all Medicaid providers to use Electronic Visit Verification (EVV) for… Read more »
2016 in Retrospect – How Was Your Revenue and Cash Flow Performance?
Many of us step back at this time of year to reflect on how our organization performed, and to think about our goals for next year. Hopefully, we have at this point at least made a pass at next year’s budget. That exercise often uses the current year as a baseline, and then we jump… Read more »