Mobile Verification- a game changer for capturing home care visit data

Let’s face it; landlines are becoming a thing of the past. According to a study conducted by The National Center for Health Statistics in 2017, more than one-half of American homes (52.5%) were living in wireless-only households. In 2019, that number has increased and is expected to continue increasing.

There are 2.71 billion smartphone users in the world today, according to Statista. And I’m sure you’ve heard the saying, “there’s an app for that” and it’s true, there is an app for almost everything! Wouldn’t you agree? Consumers downloaded 194 billion apps in 2018 alone. (Source: App Annie)

There are apps available in every industry, including home care. With the 21st Century Cures Act EVV™ mandate for Home Health and Personal Care Services, it is important that agencies have a quick, easy, and reliable way to confirm visit data at the point of service. In order for provider agencies to be compliant, their EVV system must verify the: Type of service performed; Individual receiving the service; Date of the service; Location of service delivery; Individual providing the service; and Time the service begins and ends.

Historically, EVV was largely driven by the caregiver using the client’s landline phone to check in/out and document tasks using codes.  With the 21st Century Cures Act requirement that all Medicaid Personal Care Services be verified using EVV technology, many states are embracing the benefits of mobile technology, and pursing mobile technologies as the primary method of visit verification.

Sandata’s Mobile Connect ® application is available on Apple and Android devices.

  • 21 Century Cures Act compliant- captures all required data elements
  • Works in connected and disconnected mode
  • Provides real-time access to schedules and plan of care for caregivers
  • Captures tasks performed at the point of service
  • Allows for client visit verification (E-signature)
  • Integrates with Google maps to provide turn by turn directions
  • Is able to support 13 different languages
  • Offers a paperless experience for time and duty sheets

In our experience, offering alternate EVV technology methods is essential in order to meet the needs of today’s home care market. Through Sandata’s “Assured Coverage”™ offering, you can feel confident that multiple technologies can be used to ensure visit data and task collection occur at the point of care, an in easy to use, HIPAA compliant solution.