Customer Support

Sandata Order Manager

Streamlined, Automated Homecare Case Distribution

Order Manager is a web-based, HIPAA-compliant case authorization platform that automates member referral distribution to providers for homecare service delivery.
100% of cases can be automatically distributed for quicker access to care.

Other benefits include:

  • Intelligent order routing and distribution to best-matching, most responsive providers
  • HIPAA-compliant, secure two-way messaging to eliminate follow-up and case inquiry calls and improve productivity
  • Seamless integration to eliminate redundant data entry and minimize errors
  • Preferred routing and case placement capabilities that better match members and providers
  • Secure attachments to eliminate document mailing and faxing
  • Robust audit log to track all member/authorization details and demonstrate compliance
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Timely. Focused. Efficient.

Order Manager enables the rapid transition from referral to care provision, setting a new pace in homecare delivery.

Drive Informed Decisions
and Value

Utilize advanced analytics and insightful data to improve decision-making processes across the provider and member continuum.

Elevate Member and
Provider Satisfaction

Through streamlined processes and efficient care assignment, enhance satisfaction across the board.

Optimize Staffing Operations

With our insights into care deserts and service needs, staffing becomes strategic, ensuring you have the right people in the right places.

Supporting Services

Fuse™ Agency Management

Next-level agency management solution that blends best practices learned from supporting 20,000+ agencies with a sleek, reliable, user-friendly interface and intuitive, impactful interactions for an unparalleled agency experience.

  • Improve cash flow and reduce friction with a billing module that includes multi-payer claims submissions with a
    single click
  • Leverage AI for shift booking to improve workforce optimization and save valuable time
  • Meet care coordination goals with our enhanced
    clinical platform
  • Improve data accuracy, scalability, communication,
    and compliance with advanced integrations
Agency Management for MCO

Why MCOs Choose Sandata

"Before Sandata, having the right provider for each case took a tremendous amount of effort. With Order Manager, the matching process automatically aligns providers based on essential criteria, ensuring orders are paired with the best-suited providers. Something that took us hours now happens in minutes."

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Related Resources

eBooks

Value-Based Care and Revenue Cycle Management

What is value-based care, and what does it mean for your agency? In short, value-based care focuses on creating positive patient outcomes rather than fee-for-service reimbursement. The goal is to be proactive, rather than reactive, and reward providers for helping patients become healthier—not just treat conditions after they occur.

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Webinars

Tips and Tricks for Revenue Cycle Management Success for Providers

Providing the best care possible to your clients is your main priority as a homecare or I/DD provider, but operating within the industry can provide distractions that inevitably shift your focus away from your clients.

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Articles

The “Ins and Outs” of Insourcing vs. Outsourcing Revenue Cycle Management: Part 1 – Outsourcing Decision Impactors

The revenue cycle – the series of steps related to reimbursement for services that occur from intake to payment – is the lifeblood of any homecare or I/DD agency. You can provide the best client support with excellent outcomes and grow like a weed, but with the thin margins we experience today, your agency will struggle if you don’t collect almost 100% of the revenue to which you are entitled.

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See All Resources

Learn How We Can Transform Homecare at Your MCO

Go beyond EVV to ensure higher quality, efficient, and compliant homecare services for your valued members. Get in touch to get the conversation started.

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